Cookie Policy

Enlaze.com, LLC, doing business as StorageSpot+ (“StorageSpot+,” “we,” “us,” or “our”), uses cookies and similar tracking technologies on our website and online tenant portal (“Site”) to operate our services, support tenant account access, enhance security, and improve performance. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences. By using our Site, you agree to the use of cookies as described below, subject to your choices and applicable law.

1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function, remember your preferences, and provide information to website operators. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (remain on your device until they expire or are deleted). We may also use similar technologies such as web beacons and local storage.

2. How We Use Cookies
We use cookies on the StorageSpot+ Site and tenant portal for the following purposes:

• Account Access & Security

  • Enable secure login and authentication to your tenant portal

  • Maintain your session and protect against unauthorized access or misuse

  • Support safe online payments for rent and fees

• Facility Operations & Communication

  • Remember your preferences and facilitate navigation

  • Support electronic communications, including notices, invoices, and updates (as described in your tenant agreement)

• Performance & Analytics

  • Analyze how visitors use our Site (e.g., pages visited, navigation patterns, errors encountered)

  • Improve the reliability, speed, and usability of the Site

• Marketing & Service Updates

  • Measure the effectiveness of marketing campaigns for StorageSpot+ services

  • Show you relevant updates or offers, where permitted by law

We do not use cookies to monitor your physical use of the storage facility or to access any property stored in your unit.

3. Types of Cookies We Use

• Strictly Necessary Cookies
  Essential for the operation of the Site and tenant portal. These cookies:

  • Allow you to log in, make payments, and access secure areas

  • Enable us to comply with our obligations under your rental agreement

  • Cannot be switched off in our systems

• Performance & Analytics Cookies
  Help us understand how the Site is used so we can improve it. These cookies collect aggregated, anonymous data.

• Functionality Cookies
  Remember your choices (such as language or region) to personalize your experience.

• Targeting/Advertising Cookies
  Used to deliver information about StorageSpot+ services that may be relevant to you and to measure marketing effectiveness. We do not use these cookies for third-party advertising unrelated to StorageSpot+.

4. Third-Party Cookies
We may allow trusted service providers (such as payment processors, analytics, or security services) to set cookies on your device through our Site. These cookies are governed by their privacy and cookie policies. We encourage you to review those policies for more information.

5. Your Cookie Choices and Controls
You may control cookies through your browser settings, including blocking or deleting them. If you disable certain cookies, some features of the Site (such as secure login and payment functions) may not operate correctly. For questions or disputes about our cookie use or Site policies, please contact us in writing via email, portal message, or mail, as described in your tenant agreement.

6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Material changes will be communicated via our Site, email, or tenant portal. Continued use of the Site after notice of changes constitutes acceptance of the updated policy.

7. Contact Us
If you have questions about this Cookie Policy or your privacy rights, please contact us at: